Q1: HOW is Your Price Compared With Other Factories? A: We are seasoned forklift manufacturers with over 12 years of production and export experience. We guarantee to provideyou with more competitive pricing than other factories.
Q2: How is Your Delivery Time?
A: Under typical circumstances, we can immediately deliver regular machines within 30 days as we maintain common parts in stock. For
standard forklifts, our delivery time is extremely short, and even for special order requests, we strive to meet the confirmed delivery date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our team comprises diligent and dynamic individuals who work 24/7 to respond to client inquiries and questions promptly.
Q4: Which Payment Terms Can You Accept?
A: Typically, we operate on T/T or L/C terms and occasionally on DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% settled before shipment or against the
copy of the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult the
individual sales manager you are working with for more details.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional and sophisticated international player, we can handle all INCOTERMS 2010 terms. We usually operate on terms
such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: As a considerate and friendly supplier, we avoid exploiting windfall profits. Our prices remain stable throughout the year unless
adjusted due to:
(1) Significant fluctuations in the USD: MB exchange rates.
(2) Adjustments in machine prices by manufacturers due to rising labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We can transport forklifts and other MHE products using various methods:
(1) Approximately 80% of our shipments are by sea to continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For inland neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we can ship by road or railway.
(3) For urgently needed light spare parts, we utilize international courier services such as DHL, TNT, UPS, or FedEx.
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