Q1: How does your pricing compare with other factories?
A: With over 12 years of experience in manufacturing and exporting forklifts, we are confident in offering more competitive prices than other factories.
you more competitive prices than other factories.
Q2: How is your delivery time?
A: Typically, we can immediately deliver regular machines within 30 days due to our stock of common parts. For standard forklifts, we ensure quick delivery, and for special orders, we strive to meet confirmed dates.
we have common parts in stock, so for standard forklifts, we can deliver in a very short time, and for some special order requests,
we can also try to deliver to you as per our confirmed date.
Q3: How soon can you respond to client inquiries?
A: Our dedicated and dynamic team operates 24/7 to promptly respond to all client inquiries and questions.
the time.
Q4: Which payment terms can you accept?
A: We generally work on T/T or L/C terms, and occasionally on DP terms.
(1) For T/T terms, a 30% down payment is required, with the 70% balance due before shipment or against the original B/L copy for long-term clients.
original B/L for long-term cooperating clients.
(2) For L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is accepted. Consult your sales manager for details.
advice from the individual sales manager you work with.
Q5: Which Incoterms 2010 terms can you work with?
A: As an experienced international player, we handle all INCOTERMS 2010 terms, typically working with common terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, DAP
Q6: How long will your price remain valid?
A: Our prices are stable throughout the year with minor adjustments based on:
our price based on two situations:
(1) Significant fluctuations in the USD:MB exchange rate;
(2) Changes in machine prices due to increased labor and raw material costs.
Q7: What logistics methods can you provide for shipment?
A: We offer various transportation methods for shipping forklifts and other MHE products.
(1) For 80% of our shipments, we use sea freight to all main continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
Oceania and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries of China such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or rail transport.
(3) For urgent light spare parts, we use international courier services like DHL, ***, UPS, or FedEx.