Q1:HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience. We ensure to offeryou more competitive pricing than other factories.
Q2:How is Your Delivery Time?
A: Under normal circumstances, we can deliver regular machines to our clients within 30 days due to our stock of common parts. For standard forklifts, we offer rapid delivery, and for special orders, we aim to meet the confirmed delivery date.
Q3:HOW Soon Can You Respond Client Inquiries?
A: Our dedicated team is committed to working around the clock, ensuring timely responses to all client inquiries and questions.
Q4:Which Payment Terms Can You Accept?
A: Typically, we can operate under T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% to be settled before shipment or against the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C from an internationally recognized bank, without 'soft clauses.' Consult your sales manager for advice.
Q5:Which Incoterms 2010 Terms Can You Work?
A: As seasoned international operators, we handle all INCOTERMS 2010 terms. Common terms we work with include FOB, CFR, CIF, CP, and DAP.
Q6:How Long Will Your Price be Valid?
A: We pride ourselves on being consistent and fair, ensuring stable prices throughout the year. Price adjustments occur only in two scenarios:
(1) Significant fluctuations in international currency exchange rates affecting USD: MB.
(2) Changes in manufacturing costs due to rising labor and raw material expenses.
Q7:What Logistics Ways You Can Work For Shipment?
A: We offer diverse shipping options for our forklifts and other MHE products:
(1) Sea freight for 80% of our shipments, covering main continents such as Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) Road or rail for inland neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan.
(3) International courier services (DHL, TNT, UPS, FedEx) for urgent, light spare parts.
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