Q1: How does your pricing compare with other factories? A: We are seasoned forklift manufacturers with over 12 years of production and export experience, ensuring we can offeryou more competitive pricing than other factories.
Q2: How efficient is your delivery time?
A: Generally, we can deliver regular machines to our clients within 30 days due to our stock of common parts. This means
standard forklifts can be delivered in a very short time, and for special orders, we strive to meet the confirmed delivery date.
we can also try to deliver to you as per our confirmed date.
Q3: How quickly can you respond to client inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to promptly respond to client inquiries and questions.
the time.
Q4: Which payment terms can you accept?
A: We typically accept T/T or L/C payment terms, and occasionally DP terms:
(1) For T/T, a 30% down payment is required in advance, with the remaining 70% due before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is acceptable. Please consult
your sales manager for specific advice.
Q5: Which Incoterms 2010 terms can you work with?
A: As seasoned international players, we can handle all Incoterms 2010 terms, typically working with common terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, DAP.
Q6: How long will your prices remain valid?
A: As a considerate and stable supplier, our prices typically remain unchanged throughout the year. Adjustments are made only in two cases:
our price based on two situations:
(1) Significant fluctuations in the exchange rate of USD to RMB.
(2) Adjustments by manufacturers due to rising labor and raw material costs.
Q7: What logistics options do you offer for shipment?
A: We provide multiple shipping options for forklifts and other material handling equipment:
(1) For 80% of shipments, the machines are transported by sea to major continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road or rail transport.
(3) For urgent and light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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