Q1: How do your prices compare with other factories?
A: We are professional forklift manufacturers with over 12 years of production and export experience. This expertise allows us to offer
you more competitive pricing than other factories.
Q2: How is your delivery time?
A: Under general circumstances, we can provide immediate delivery for regular machines within 30 days. This is because we maintain a stock of common parts, enabling us to deliver
standard forklifts in a very short time. For special order requests, we strive to deliver by the confirmed date.
Q3: How soon can you respond to client inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, ensuring that client inquiries and questions are promptly addressed.
Q4: Which payment terms can you accept?
A: We usually work with T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% to be settled before shipment or against the copy of
the original B/L for long-term cooperating clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult
your sales manager for specific advice.
Q5: Which Incoterms 2010 terms can you work with?
A: We are a professional and sophisticated international player, capable of handling all Incoterms 2010 terms. We typically work with standard
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How long will your prices remain valid?
A: We are a considerate and fair supplier, not seeking windfall profits. Generally, our prices remain stable throughout the year. Any adjustments are based on:
(1) Significant fluctuations in the USD: MB rate according to international currency exchange rates.
(2) Changes in manufacturers' or factories' pricing due to rising labor and raw material costs.
Q7: What logistics methods can you use for shipment?
A: We offer various transportation options for shipping forklifts and other MHE products.
(1) For 80% of our shipments, machines are sent by sea to major continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship via road or railway.
(3) For light spare parts needed urgently, we use international courier services like DHL, ***, UPS, or FedEx.