Q1: HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of experience in production and export. We assure you that we can offer you a more competitive price than other factories.you a more competitive price than other factories.
Q2: How is Your Delivery Time?
A: Under typical circumstances, we can promptly deliver regular machines within 30 days due to having common parts in stock. For standard forklifts, our delivery time is remarkably short, and for special order requests,
we strive to meet your delivery expectations as per the agreed date.
we strive to meet our confirmed delivery date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works tirelessly, 24/7, to promptly respond to client inquiries and questions.
to client inquiries and questions all the time.
Q4: Which Payment Terms Can You Accept?
A: Typically, we accept T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% to be settled before shipment or against the copy of
the original B/L for long-term cooperating clients.
(2) For L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is acceptable. Please consult
your individual sales manager for further advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional international player, we can handle all INCOTERMS 2010 terms. We commonly work with regular terms such as FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: We pride ourselves on being a fair and friendly supplier, never seeking excessive profit. Our prices remain stable throughout the year, only adjusting based on two conditions:
our prices based on two conditions:
(1) Significant fluctuations in the USD: MB rate due to international currency exchange;
(2) Changes in manufacturing costs due to rising labor and raw material expenses.
Q7: What Logistics Options Do You Offer for Shipment?
A: We offer various transportation options for shipping forklifts and other MHE products.
(1) For 80% of our shipments, we use sea transportation to all major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
via container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we ship by road or railway.
(3) For urgent delivery of light spare parts, we utilize international courier services such as DHL, TNT, UPS, or FedEx.
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