Q1: HOW Does Your Pricing Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we ensure to offer you a more competitive price than other factories.
Q2: How Is Your Delivery Time?
A: Typically, we can promptly deliver regular machines within 30 days, thanks to our stock of common parts. For standard forklifts, expect swift delivery, and for special orders, we aim to meet our confirmed dates.
Q3: How Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team operates 24/7, ensuring prompt responses to client inquiries and questions at all times.
Q4: Which Payment Terms Can You Accept?
A: We generally work on T/T or L/C terms, and sometimes on DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the 70% balance settled before shipment, or against the copy of the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C from an internationally recognized bank. Consult your sales manager for details.
Q5: Which Incoterms 2010 Terms Do You Work With?
A: We are well-versed in handling all INCOTERMS 2010 terms and typically work with standard terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Prices be Valid?
A: As a fair and reliable supplier, our prices remain stable throughout the year. Adjustments are made only in the following scenarios:
(1) Significant fluctuations in the USD: RMB exchange rate.
(2) Increases in labor and raw material costs leading manufacturers/factories to adjust their prices.
Q7: What Logistics Methods Do You Use for Shipment?
A: We can ship forklifts and other MHE products using various transportation methods:
(1) For 80% of our shipments, we use sea transport to major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road or railway transport.
(3) For urgently needed light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
){kind=link}